Shipping Policy

At Cleanyard Granit, we are committed to providing our customers with fast, reliable, and secure delivery for all orders. Please read the details below to understand how our shipping process works.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. During peak seasons or high-volume periods, processing times may take slightly longer. You will receive an email confirmation once your order has been shipped.

Shipping Rates & Delivery Times

Shipping rates are calculated based on order weight, size, and destination.
Estimated delivery times:

  • Domestic (within the U.S.): 3–7 business days
  • International: 7–21 business days, depending on customs clearance

Please note: delivery times are estimates and may vary due to carrier delays or external factors beyond our control.

Shipping Methods

We partner with trusted carriers such as UPS, FedEx, and USPS to ensure your order arrives safely and on time. You will receive a tracking number via email once your shipment is dispatched.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of delivery at info@cleanyardgranit.com.
Include your order number and photos (if applicable), and we will help resolve the issue as quickly as possible.

International Shipping & Customs

International customers are responsible for any applicable customs duties, taxes, or import fees. Cleanyard Granit is not responsible for delays caused by customs procedures.

Order Changes & Address Updates

If you need to update your shipping address or modify your order, please contact us within 24 hours of placing the order. Once the order has been shipped, changes cannot be guaranteed.

Contact Us

For any questions or shipping inquiries, please reach out to us at:
📧 info@cleanyardgranit.com
📍 Cleanyard Granit – Chicago, IL, USA